Our Team | Figured

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Our Team

We've built an incredible team with the ideal blend of technology expertise, accounting knowledge and on-farm experience, enabling us to deliver a world-class tech solution to the farmgate. Here is a little more about the team behind Figured.


Dow Dodds

Partner Success Specialist (UK)

Dow is a marketing and international business grad who originally hails from sunny Hawke's Bay, where she spent many a summer working on her dad's vineyards. She is a recent Welly migrant (and consequent coffee addict and foodie) where she kicked off her career in the ever-friendly debt collection industry. Dow loves working with people and helping out in the community and is pumped to be helping more farmers to farm on the front foot.


Edward Wilson

Key Account Manager (AU)

Born and raised on a livestock and cropping farm in Hawke's Bay, then spending five and a half years in agribusiness banking in NZ and Australia, Ed has a strong knowledge of farming and finance and is passionate about bringing these together using technology. He is responsible for developing business opportunities with Figured partners in Southern NSW, VIC and TAS. Based in Melbourne, Ed is also partial to a good coffee as well as Victoria’s legendary surf breaks.


James Forward

Lead CS (AU)

An experienced cloud integrator, Jimmy's role is to oversee the implementation of key projects and partnerships for Figured in Australia. He has a broad background in business software working with CRM, point of sale, ERP, ecommerce and accounting software tools across a wide variety of industries. He loves his gadgets and all things techy, and apparently whips up a pretty mean feed in the kitchen.


James Higgie

Business Development Manager (UK)

James is an agri chap through and through, having been raised on a sheep and beef farm and now coming full circle championing the Figured brand. He started his journey with Figured in New Zealand, before moving to support Figured’s growth in Australia, and now works closely with Figured's UK Managing Director to develop collaborative relationships with our UK partners. When he's not in the market connecting with key market clients, he is burning a hole in the dance floor with his rendition of Lord of the Dance.


Jessie Agnew

Customer Success Specialist

Proud cat mother of two, Jessie, grew up in Timaru before making her way north, spending two years working in the payment industry across provisioning and merchant services. With her customer service background, a mind for trouble-shooting and an endearing personality, she’s just the person you want at the other end of our customer help desk.


John Gibson

GM (Australia & NZ)

Born and bred in Southland, John is a country boy from New Zealand's rural heartland and is responsible for overseeing Figured's sales strategy across NZ and Australia. With a background in the agri sector working for one of New Zealand’s largest lamb and beef exporters, and a passion for technology to transform and enable the agri sector, John is inspired by the opportunities for Figured to make farming rock.


Neissa Singh

Customer Success Specialist

Born and raised on a family owned dairy farm on the Hauraki Plains in the Waikato, Neissa feels most at home in a pair of Red Bands on the back of a tractor. She went on to study AgriCommerce majoring in Farm Management at Massey Uni in Palmerston North, so she's a perfect fit for helping Figured users get their heads around farming in the cloud as part of our Customer Success team.


Nick Barraclough

Customer Success Specialist

Nick is a born and bred North Shore boy, who went on to study accounting, and then hopped straight into the software industry to help automate the boring stuff. He’s a big fan of the output and impact of New Zealand farms, since he eats so much of their food, so he’s invested in helping them farm smarter. When he’s not helping out our partners make the most out of Figured, he’s up bright & early for a hike, or settling in with a big bowl of pasta & a glass of wine.


Richard Wyke


When Richard is not busy correcting our collective pronunciation of ‘Ben’ he is tirelessly working on creating a better Figured. Richard is a seasoned software product owner imported from England. With impressive experience thriving in highly agile environments, he ensures the product not only runs well, but is consistent with the respective commercial elements. Rich was the main workhorse for Figured 2.0, and we can all agree he has done a pretty top job.

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