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Armstrong Watson - Providing high value services to stand out from the crowd

Armstrong Watson - Providing high value services to stand out from the crowd

08 May

A desire to provide high value advice, and set their practice apart from competitors, is what is driving the uptake of technology with agri clients at UK firm, Armstrong Watson.

Meet the team: Jimmy, Customer Success Lead Australia

Meet the team: Jimmy, Customer Success Lead Australia

29 Apr

Adelaide: home of world-famous wine regions, innumerable churches, and our very own resident Customer Success Lead for Australia, James (Jimmy) Forward.

Leading Partnerships: Gary Brockway, Baldwins

Leading Partnerships: Gary Brockway, Baldwins

21 Mar

Gary Brockway is a partner based in the Derby office of UK accounting practice, Baldwins. It’s clear he’s a man who has a passion for farming and agricultural businesses - as well as being a key member of the Baldwins Rural team, he is a sitting member of the ICAEW Farming and Rural business community committee.

Meet the Team: Jessie, Customer Success Specialist

Meet the Team: Jessie, Customer Success Specialist

20 Mar

Bread baker, cat photo taker and successful customer maker. Jessie Agnew is aCustomer SuccessSpecialist at Figured and has been bringing a little bit of her personality to our online helpdesk for coming up two years now.

The inaugural Xero and Figured Agri Day

The inaugural Xero and Figured Agri Day

15 Mar

-David Kirby, Figured UK Managing Director

Meet the Team: Neissa, Customer Success Specialist

Meet the Team: Neissa, Customer Success Specialist

01 Mar

If you’ve ever dropped a question or a concern into that conversation box in the corner of your screen, then chances are you’ve seen Neissa’s face appear to talk you through your challenge.

It’s time to find out a little bit more about the people behind the names that are on Figured’s front line, and we’re starting things off with Customer Success Specialist, Neissa Singh.

Figured & Xero Agri Day

Figured & Xero Agri Day

26 Feb

On the 14th of March we’re joining forces with Xero UK to host the first Agri Day in Milton Keynes.

What 'Customer Success' means to us at Figured

What 'Customer Success' means to us at Figured

14 Feb

When we ask our customers what it is that the love about working with Figured, the response we hear so often is that it’s because of the support, guidance and training they receive from our Customer Success (CS) team.

Benchmarking - Point of interest vs value

Benchmarking - Point of interest vs value

15 Jan

The ability to benchmark the physical and financial performance of a farm is nothing new. It has been available to farmers for many years now and delivered from a number of sources and in a number of formats.