Blog

Bread baker, cat photo taker and successful customer maker. Jessie Agnew is aCustomer SuccessSpecialist at Figured and has been bringing a little bit of her personality to our online helpdesk for coming up two years now.

-David Kirby, Figured UK Managing Director

He’s the city boy who has embraced the challenge of learning a new industry, and is now bringing his tech and numbers knowledge toFigured farmersaround the globe.

If you’ve ever dropped a question or a concern into that conversation box in the corner of your screen, then chances are you’ve seen Neissa’s face appear to talk you through your challenge.

It’s time to find out a little bit more about the people behind the names that are on Figured’s front line, and we’re starting things off with Customer Success Specialist, Neissa Singh.

On the 14th of March we’re joining forces with Xero UK to host the first Agri Day in Milton Keynes.

Over the coming months, you’ll see a range of improvements in Figured which will makeplanning and managing farm budgetssimpler and more powerful, to kick things off we are launching an improved navigation and user interface.

When we ask our customers what it is that the love about working with Figured, the response we hear so often is that it’s because of the support, guidance and training they receive from our Customer Success (CS) team.

The ability to benchmark the physical and financial performance of a farm is nothing new. It has been available to farmers for many years now and delivered from a number of sources and in a number of formats.

John and Jess Skermer are the fourth generation to farm the family land in Chatsworth, Victoria. With three kids, their 1700 acre mixed cropping and merino sheep farm is the ideal place to raise their family, while contributing to their long-standing farming legacy.